How much is shipping?

In the US, shipping is FREE for all orders over $19.00. Your package will be shipped via USPS. Sorry Canadians, shipping is flat rate $25.00.

When will I receive my package?

Usually 2-4 days, depending on your distance from San Diego, California.

Will the package be discreet?

Yes, all orders are sent in a plain box with our return address on the label.

Where do you ship?

United States and Canada.

When will you ship my order?

Typically, the same business day. No later than the next business day.

I have not received my order, how do I check the status?

You will receive an email from us with a tracking number.

Something in my order arrived broken.

Please take a photo and then email it to violet@theglasswarehouse.com. Tell us what it was, especially if you got more than one item. Also be sure to tell us your name, order number and the email you used when you ordered.